Cannot upload images to account

Closed
Feature
Images & Image Management
Reported by
fawnberry_
Opened
Assigned to
katerinach
Last activity
Under InvestigationAcknowledged

Description

My friend and I have been unable to upload images to our account in any way (incl. the character stream and the "Create any content" button). Image uploads worked normally about a week ago.

  • I tried multiple image formats, all below the 1 MB limit.
  • I tested on Brave, Chrome, and Safari. (Windows & iOS)
  • I tried on a computer connected to Wi-Fi and on a mobile phone with mobile data.
  • I removed my permissions from a shared world (testing if it was the known bug).
  • The image previews successfully but fails to upload.

I used dev tools to find out:

  • Failed endpoint: /api/internal/aboleth/image/cdn
  • Request method: POST
  • HTTP status: 500 Internal Server Error
  • Response body: World Anvil's HTML 404 page ("You have reached the edge of this world!")

Steps to Reproduce

Attempt to upload an image to your account through any means (character stream, the "Create any content" button, etc.)

History

Comments and updates to this report

katerinach Assignee
Assigned katerinach
katerinach Assignee
Added tag Under Investigation
katerinach Assignee

Hey, I took a look and indeed the image uploader on "Create any content when you have a Character active should not be visible at all. To upload image for your character, use the portrait uploader from the edit page (we are working to improve this feature soon in the future). As for the character stream, we are aware of the issue and are in the process of revamping this interface so this will be fixed as part of an update there soon.

Thanks for reporting!

katerinach Assignee
Added tag Acknowledged
katerinach Assignee
set this bug to Closed